Confluence Returns A Blank Page Due to Multiple Domain Names

Still need help?

The Atlassian Community is here for you.

Ask the community

The content on this page relates to platforms that are not supported for Confluence. Consequently, Atlassian can not guarantee providing any support for the steps described on this page. Please be aware that this material is provided for your information only, and that you use it at your own risk.


  • Confluence can be accessed via two IP Addresses: a local one that is accessible in an intranet, and an external one that is accessible via the Internet.
  • Accessing Confluence via the local IP Address returns Confluence content correctly, while the external IP address returns a blank page.
  • A router is used to handle IP and port forwarding from the external IP Address to internal IP addresses.


The router does not have a forward rule configured to direct requests to Confluence's application server.


Make sure that you have an IP and port forward rule configured in your router. For router configuration issues please contact your hardware provider or manufacturer.




























Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.