Confluence states "There is no Action mapped for namespace X and action name X"

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Symptoms

When you try to perform a common action on Confluence, such as Add to Favorite, Create Page or Create Space, it does not perform the action requested, and the following appears in the atlassian-confluence.log:

2012-06-21 12:00:00,000 ERROR [http-80-3] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /X and action name X


Cause

We are trying to access a vacant Url. This can be caused by proxy redirection or a plugin that is attempting to reach a vacant path. This could also be a bug and should be reported to our support channel. A plugin bug example:  CONFSERVER-52010 - Getting issue details... STATUS

1. Attempt browsing the url in a clean instance (no third-party plugins and unproxied)
2. If accessible, there is a third-party plugin causing the issue or a proxy redirection
3. If not accessible, reach the support channel to investigate the problem

Resolution

1. To resolve the third-party plugin you will need to run Confluence in safe mode and find the offending add-on.
2. To resolve the proxy redirection, check your network configuration

Last modified on Nov 2, 2018

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