Error when entering License Key

Still need help?

The Atlassian Community is here for you.

Ask the community

This article was written for Confluence version 2.X and older. It is left here for historical purposes.

Problem

When entering the license key, the following error appears:

Input length must be multiple of 8 when decrypting with padded cipher

The following screenshot shows the error:

Cause

The license is not specified in Confluence license details page but rather in a third party plugin license details page.

Resolution

Enter the license at http://<base_url>/admin/license.action

Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.