How to export PDF from Confluence Cloud in another language

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Symptoms

Exporting a PDF from Confluence Cloud does not include all of the languages present on the page:

 

Cause

'Helvetica' is the default font installed into Confluence Cloud.  The result is some characters not being displayed when performing the PDF Export.

Resolution

  • Obtain a copy of the True Type Font (*.TTF) or True Type Collection (*.TTC) for the language you would like to have exported in PDF
  • Raise a request to support.atlassian.com with the TTF/TTC file attached
  • Atlassian Support will install the font and confirm once complete.

 

We are working to make the functionality open to Confluence Cloud users, track progress via CONF-30954 - Getting issue details... STATUS

  • Performing 'Export page to PDF' will now display the expected characters:

 

Last modified on Feb 26, 2016

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