JIRA Issues Macro shows an empty table with no issues but shows the total number of issues when displaying in table mode
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
JIRA Issues Macro only shows the total amount of issues in JIRA based on the JQL query but not listing the specific issues even after the "Table" option is chosen.
In some cases, a NullPointerException may be seen instead of the empty table.
Diagnosis
- Using the same JQL query for Charts macros works fine
- Using the same JQL query for JIRA Issue macro only shows the total amount of issues
Cause
JIRA's jira-config.properties contains the following customization. The "-1" denotes a value of "unlimited":
jira.search.views.max.limit=-1Workaround
Remove the following line from jira-config.properties or set it to a non-unlimited value (the default is 1000). Restart JIRA to pick up the change.
jira.search.views.max.limit=-1
A related bug report has been filed for Confluence tracking this issue: CONFSERVER-56274 - Getting issue details... STATUS