Korean Characters display as square characters in Jira Chart macro

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary


This issue is specific to Linux environments where Korean fonts are not installed by default. Jira Chart is created in Jira and passed to Confluence. If the Jira Server does not have Korean font, the Korean characters in the Jira Chart macro display as square characters in the Confluence like the following:

Environment

Usually happens in Linux operating systems


Diagnosis

The issue can be reproduced by creating a custom issue type with Korean characters in Jira. Then add a Jira Chart macro using that custom field in Confluence.

The installed fonts can be checked with the following commands in the Jira Server:

# fc-list
or
# find /usr/share/fonts


Cause

Korean fonts are not installed on the Jira server.

Solution

Try to install any Korean font package or copy the fonts into the OS default directory, /usr/share/fonts.

For example, the following package can be installed in the Redhat/CentOS environment:

# rpm -ivh https://pkgs.dyn.su/el8/base/x86_64/baekmuk-ttf-batang-fonts-2.2-48.el8.noarch.rpm

Last modified on May 28, 2021

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