Missing Few Filters In Gadget Configuration When Using JIRA Time Sheet Macro In Confluence

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Problem

After installing JIRA Timesheet Reports and Gadgets in JIRA, the Time Sheet Macro (gadget) should be available in Confluence (see Registering External Gadgets).

However, when configuring the gadget after inserting it into a Confluence page, some filters are missing when they're searched from the gadget configuration box.

Diagnosis

  • Ensure that the JIRA filters are accessible (not restricted to specific group in JIRA) for the user that's trying to use them (see Managing Shared Filters)
  • Check if the same filters appear when using the JIRA Issues macro (use a filter by entering filter=FILTERID into the search box)
  • Reconfigure the applink authentication between affected applications to use OAuth instead of Trusted Apps

Cause

The cause is still unknown at the moment. It's suspected to be related to indexing.

Workaround

Delete the JIRA Filters that are unable to be searched from Confluence and recreate them.

Last modified on Nov 2, 2018

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