No Spaces Were Found in Space Directory
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem & Diagnosis
If all the spaces have disappeared from the space directory and you're not able to search for the spaces via quick search. Kindly search for a similar stack traces in your application logs :
The following appears in the atlassian-confluence.log
org.springframework.beans.ConversionNotSupportedException: Failed to convert property value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager'; nested exception is java.lang.IllegalStateException: Cannot convert value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager': no matching editors or conversion strategy found
Diagnosis
- Rebuilding the index from scratch doesn't help.
- The progress bar for content indexing might stop at 99% (or less)
- Rebuilding the Ancestor Table doesn't help.
Cause
A plugin called Archive Extractor is obstructing Confluence from reindexing. Please do make sure that this plugin is running in your Confluence. If you're unsure, please contact support to verify this.
<plugin>
<key>confluence.plugins.extractors.archivecontentextractor</key>
<name>Archive Extractor</name>
<version>1.1</version>
<vendor>Atlassian Software Systems</vendor>
<status>ENABLED</status>
<vendor-url>http://www.attlasian.com</vendor-url>
<framework-version>1</framework-version>
<bundled>User installed</bundled>
</plugin>
Workaround
Kindly remove/disable this plugin and reindex Confluence again. Click here or here to learn more about disabling plugins.