No Spaces Were Found in Space Directory

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem & Diagnosis

If all the spaces have disappeared from the space directory and you're not able to search for the spaces via quick search. Kindly search for a similar stack traces in your application logs :

The following appears in the atlassian-confluence.log

org.springframework.beans.ConversionNotSupportedException: Failed to convert property value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager'; nested exception is java.lang.IllegalStateException: Cannot convert value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager': no matching editors or conversion strategy found

Diagnosis

  • Rebuilding the index from scratch doesn't help.
  • The progress bar for content indexing might stop at 99% (or less)
  • Rebuilding the Ancestor Table doesn't help.

Cause

 A plugin called Archive Extractor is obstructing Confluence from reindexing. Please do make sure that this plugin is running in your Confluence. If you're unsure, please contact support to verify this.

    <plugin>
      <key>confluence.plugins.extractors.archivecontentextractor</key>
      <name>Archive Extractor</name>
      <version>1.1</version>
      <vendor>Atlassian Software Systems</vendor>
      <status>ENABLED</status>
      <vendor-url>http://www.attlasian.com</vendor-url>
      <framework-version>1</framework-version>
      <bundled>User installed</bundled>
    </plugin>


Workaround

Kindly remove/disable this plugin and reindex Confluence again. Click here or here to learn more about disabling plugins.

 

Last modified on Nov 15, 2018

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