No Tooltips Appears In Page Editor Because of ScreenSnipe Plugin

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Symptoms

When editing a page, the tooltips for the different options on the edit buttons do not display. It happens on all browser (Firefox, Chrome, and Internet Explorer)

Diagnosis

  • Enabling plugin safe mode fixes the problem
  • Removing all Customisation
  • Using Default Theme (Look and Feel)

Cause

ScreenSnipe for Confluence plugin causes the tooltips to be missing. (see bug report)

Workaround

Disable ScreenSnipe for Confluence plugin.

Last modified on Feb 19, 2016

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