Page Tree keeps loading and then users are redirected to login page again

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

After login to Confluence, directing to a space, page tree keeps loading and the wheels keeps spinning and then users are redirected to login page again.

Diagnosis

Go to Confluence Admin and check if the Base URL has been correctly set.

Cause

This issue is caused by mismatched of Base URL.

Resolution

Change the base URL accordingly. As per our Configuring Server Base URL, the Server Base URL must be the same as the URL you use to access Confluence.

Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.