Symptoms

Pages that make use of the Pagetree Macro may spin or constantly reload, when viewed using Internet Explorer (IE). NOTE: This does not affect Firefox, it only affects IE.

Cause

Custom HTML used within your instance is not well-formed.  This also includes HTML included via the HTML Macro.

Resolution

Completely remove your Custom HTML from Browse >> Administration >> Custom HTML, or make sure that it is using well-formed HTML.

If you need assistance verifying that your Custom HTML is well-formed, you can use the W3C Validator through online, upload or direct input. This service is free.