Pagetree Macro Spins when Viewed Using Internet Explorer Due to Invalid HTML

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Pages that make use of the Pagetree Macro may spin or constantly reload, when viewed using Internet Explorer (IE). NOTE: This does not affect Firefox, it only affects IE.


Custom HTML used within your instance is not well-formed.  This also includes HTML included via the HTML Macro.


Completely remove your Custom HTML from Browse >> Administration >> Custom HTML, or make sure that it is using well-formed HTML.

If you need assistance verifying that your Custom HTML is well-formed, you can use the W3C Validator through online, upload or direct input. This service is free.

Last modified on Feb 26, 2016

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