PDF Space Export is complete but download button does not appear

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When performing a space export to PDF the job reports it is 100% complete in the UI but the "Download Here" link does not appear. Refreshing the page does not make the button appear. No PDF is created in the <confluence-home>/temp directory.

The following appears in the atlassian-confluence.log:

2014-12-02 15:08:19,430 WARN [Long running task: PDF Space Export] [confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource


The plugin that provides the Space Export functionality is not behaving as expected.


  • Go to Confluence Admin > Manage Add-ons and disable the Confluence PDF Export plugin.
  • Re-enable the Confluence PDF Export plugin.
  • Test the Space export to PDF, the Download here link should now appear.

Last modified on Nov 11, 2020

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