Saving Page Throws Unable to Communicate with Server message when using MS SQL database
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.
Problem
When saving a page in Confluence the editor throws the error
Unable to communicate with server. Saving is not possible at the moment
The following appears in the atlassian-confluence.log
org.springframework.dao.TransientDataAccessResourceException: Hibernate operation: could not execute statement; SQL []; Could not allocate space for object 'db_owner.BANDANA'.'PK__BANDANA__DCCFB4095D97CB68' in database 'confluenceDb' because the 'PRIMARY' filegroup is full
Diagnosis
Environment
- Confluence is using MS SQL database
Cause
This is caused by filegroup issue which is specific to SQL server
Workaround
- Check if the hard drive of the database server still have plenty of space available
Delete unnecessary object from your file group
- Increase the fixed size of your primary filegroup.
Check your SQL Server version. SQL Server Express version 2008 and earlier had the limitation of 4GB maximum Database size. SQL Server Express 2008 R2 and onwards have limitation 10GB maximum database size.
Reference: