Setup Wizard Fails to Create Admin User

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Symptoms

When setting up Confluence using the setup wizard, the following error appears:


com.atlassian.core.exception.InfrastructureException: Failed to create default group: confluence-administrators at com.atlassian.confluence.setup.actions.SetupAdministrator.createDefaultGroups(SetupAdministrator.java:64) caused by: com.atlassian.core.exception.InfrastructureException: Failed to retrieve or create group: confluence-administrators at bucket.user.DefaultUserAccessor.getGroupCreateIfNecessary(DefaultUserAccessor.java:332) caused by: com.atlassian.user.impl.RepositoryException: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece\] at com.atlassian.user.impl.ldap.repository.DefaultLdapContextFactory.getLDAPContext(DefaultLdapContextFactory.java:91) caused by: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece\] at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:2985)

Cause

LDAP is configured before first setting up Confluence.

Resolution

Ensure that Confluence is up and running before integrating with the LDAP repository. Comment out the LDAP tag from <confluence-home>/confluence/WEB-INF/classes/atlassian-user.xml and restart Confluence.


Last modified on Mar 30, 2016

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