Spinning wheel appears and does go away when moving page after upgrading Linux or Unix

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When moving a page in Confluence instance, the spinning wheel appears and the move page dialog never displays

  1. Go to any page
  2. Click on action
  3. Click Move
  4. Wheel spins 
  5. No errors are shown in the logs


Go to your Installation directory and Confluence Home Directory, and run below's command to show the folder's permission.

ls -la

All folders and files in the <confluence_install> and <confluence_home> directories should be owned by the Confluence user


The user account running Confluence does not have the permission to write to the home folder (most likely Confluence was run as the root user previously and the permissions were changed)

 If you execute the Linux/Ubuntu Installer with 'root' user privileges (for example using sudo), the installer will create and run Confluence using a dedicated user account. You can also execute the Linux Installer without 'root' user privileges, although your installation options will be much more limited and a dedicated user account (to run Confluence) will not be created. To run Confluence as a service, the Linux/Ubuntu Installer must be executed with 'root' user privileges.


  • Give your Confluence user account has ownership on all Confluence folders and files in <confluence_install> and <confluence_home>
  • For example:

    sudo chown -R confluence:confluence <confluence_home>
  • Ensure you run Confluence using the appropriate user account
Last modified on Nov 15, 2018

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