Startup check: Confluence licensing issues

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

When starting Confluence, you may see an error that we can't access or confirm your license.  This may be because:

  • The license can't be found for some reason.
  • You have upgraded Confluence, but the support period on your license had expired.

To resolve this issue head to my.atlassian.com to obtain a valid license for your instance and follow the prompts on the Confluence error screen to apply it to your site. 

 

 

Last modified on Nov 10, 2017

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