Startup check: Confluence licensing issues
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
When starting Confluence, you may see an error that we can't access or confirm your license. This may be because:
- The license can't be found for some reason.
- You have upgraded Confluence, but the support period on your license had expired.
To resolve this issue head to my.atlassian.com to obtain a valid license for your instance and follow the prompts on the Confluence error screen to apply it to your site.