Startup check: starting Confluence

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

How you start and stop Confluence depends on whether you are running Confluence as a Service. 

To check whether Confluence is already running you can go to http://<base-url>/status.

Windows

When installed as a service...

If you installed Confluence as a service, you can Start Confluence and Stop Confluence from the Windows Start menu. 

You can't start or stop Confluence manually using the start-confluence.bat and stop-confluence.bat file.

When not installed as a service...

If you didn't install Confluence as a service you'll need to start and stop Confluence manually. The way you do this depends on how Confluence was originally installed.

If you installed Confluence manually, and have Java installed on your server:

  • To start Confluence run <installation-directory>\bin\start-confluence.bat
  • To stop Confluence run <installation-directory>\bin\stop-confluence.bat

We recommend running Confluence with a dedicated user account. To do this, use use the runas command to execute start-confluence.bat.

> runas /env /user:<DOMAIN>\<confluence> start-confluence.bat

Where <DOMAIN> is your Windows domain or computer name and <confluence> is the name of your dedicated user.

If you installed Confluence using the installer, and don't have Java installed, use the Start and Stop Confluence options in the Start menu, or:

  • To start Confluence run <installation-directory>\startup-bundled-jre.bat
  • To stop Confluence run <installation-directory>\shutdown-bundled-jre.bat

Linux 

When installed as a service...

If you installed Confluence as a service, use one of the following commands to start, stop or restart Confluence.

$ sudo /etc/init.d/confluence start
$ sudo /etc/init.d/confluence stop
$ sudo /etc/init.d/confluence restart

You can't start or stop Confluence manually using the start-confluence.sh and stop-confluence.sh files.

When not installed as a service...

If you didn't install Confluence as a service you'll need to start and stop Confluence manually.

  • To start Confluence run <installation-directory>\bin\start-confluence.sh
  • To stop Confluence run <installation-directory>\bin\stop-confluence.sh


We recommend running Confluence with a dedicated user account:

$ su -u <user>
$ ./start-confluence.sh

Where <user> is the name of your dedicated user.

If you're using Ubuntu the command is a little different:

$ sudo su <user>
$ ./start-confluence.sh


Checking if Confluence is up

Once we started Confluence using one of the steps above, we can check if it finished starting by using the following steps:

  • Go to <confluence-home>/logs and open the atlassian-confluence.log file on any text editor.
  • On that file, search for the phrase "Confluence is ready to serve"

With the above being the case, Confluence is up and running and its UI should now be accessible. 

Last modified on Dec 20, 2022

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