Summary of PDF attachments is garbled in a search

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Results of Search show a garbled description for PDF attachments. This happens with a portion of PDF files, not all of them. 

Cause

The PDF converter used to generate the file is incompatible with Confluence.

Resolution

Get a PDF converter which is compatible with Confluence, like PDF995.

Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.