Unable to Delete Non-English Group Names

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Symptoms

A 'group does not exist' exception occurs when deleting a group.

Cause

Most times these issues are related to the configuration of the character encoding.

Resolution

The layers of configuration among the database, app server, and Confluence should be set to a character encoding standard such as UTF8. For details on the configurations, please refer to the Configuring Character Encodings in Confluence guide.

Last modified on Feb 23, 2016

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