Unable to edit/comment on a page due to ERROR: duplicate key value violates unique constraint "AO_1991C6_PAGE_VIEW_pkey"

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

A user is unable to save a page after adding a comment or editing the page.

2018-02-20 07:10:00,128 ERROR [scheduler_Worker-3] [org.quartz.core.JobRunShell] run Job com.midori.confluence.plugin.archiving.com.midori.confluence.plugin.archiving.cvjpJob threw an unhandled Exception: 
com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:
Database:
	- name:PostgreSQL
	- version:9.3.17
	- minor version:3
	- major version:9
Driver:
	- name:PostgreSQL Native Driver
	- version:PostgreSQL 9.2 JDBC4 (build 1002)

org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "AO_1991C6_PAGE_VIEW_pkey"
  Detail: Key ("ID")=(1234567) already exists.
	at com.midori.confluence.plugin.archiving.job.AbstractArchivingJob.doExecute(AbstractArchivingJob.java:51)
	at com.atlassian.quartz.jobs.AbstractJob.lambda$executeInternal$0(AbstractJob.java:117)
	at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:370)
	at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337)
	at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:108)
	at com.atlassian.spring.quartz1.QuartzJobBean.execute(QuartzJobBean.java:112)
	at com.atlassian.confluence.plugin.descriptor.JobModuleDescriptor$DelegatingPluginJob.lambda$execute$0(JobModuleDescriptor.java:112)
	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:82)
	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:72)
	at com.atlassian.confluence.plugin.descriptor.JobModuleDescriptor$DelegatingPluginJob.execute(JobModuleDescriptor.java:111)
	at org.quartz.core.JobRunShell.run(JobRunShell.java:223)
	at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool.lambda$runInThread$0(ConfluenceQuartzThreadPool.java:16)
	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
Caused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "AO_1991C6_PAGE_VIEW_pkey"
  Detail: Key ("ID")=(1234567) already exists.

Diagnosis

Environment

  • Confluence using Archiving plugin from Midori

Diagnostic Steps

  • Recently used the Archiving plugin and attempted to edit the page 
  • The table "AO_1991C6_PAGE_VIEW_pkey" from the error is from the Archiving plugin
  • Searching for the editpage.action you might find the following stack traces:

    2018-02-19 09:26:08,873 ERROR [http-nio-8090-exec-62] [atlassian.confluence.event.ConfluenceEventDispatcher] lambda$getRunnable$1 There was an exception thrown trying to dispatch event [ConfluenceTaskV2CreateEvent{user=ConfluenceUserImpl{name='testuser', key=8a8798ad5e1589c0015f27605fa33333}, task=Task [globalId=0, id=16, contentId=123456789, taskStatus=UNCHECKED, title=Add most searched terms, description=, body=Add most searched terms, creator=testuser, assignee=null, createDate=Mon Feb 19 09:26:08 PST 2018, dueDate=null, updateDate=null, completeUser=null, completeDate=null]}] from the invoker [com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1@13e46979]
     -- referer: https://my.confluence.com/pages/editpage.action?pageId=123456789 | url: /rest/api/content/123456789 | traceId: 49a6091ab32ec344 | userName: testuser
    java.lang.RuntimeException: There was a SQL exception thrown by the Active Objects library:
    Database:
    	- name:PostgreSQL
    	- version:9.3.17
    	- minor version:3
    	- major version:9
    Driver:
    	- name:PostgreSQL Native Driver
    	- version:PostgreSQL 9.2 JDBC4 (build 1002)
    Caused by: org.postgresql.util.PSQLException: ERROR: current transaction is aborted, commands ignored until end of transaction block
    
    
  • From the caused by: Caused by: org.postgresql.util.PSQLException: ERROR: current transaction is aborted, commands ignored until end of transaction block

  • Look for the first transaction that failed and you should be able to identify the problem. In this case, the comment failed due to:

     -- referer: https://my.confluence.com/pages/editpage.action?pageId=123456789 | url: /rest/api/content/123456789 | traceId: 49a6091ab32ec344 | userName: testuser
    java.lang.RuntimeException: There was a SQL exception thrown by the Active Objects library:
    Database:
    	- name:PostgreSQL
    	- version:9.3.17
    	- minor version:3
    	- major version:9
    Driver:
    	- name:PostgreSQL Native Driver
    	- version:PostgreSQL 9.2 JDBC4 (build 1002)
    
    org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "AO_BAF3AA_AOINLINE_TASK_pkey"
      Detail: Key ("GLOBAL_ID")=(66379) already exists.
  • And it failed because the page was moved with the archiving plugin. This is a specific case with the Midori plugin and might not apply to all cases.

Cause

  • Using old versions of this plugin.

Resolution

  • Update Archiving plugin:

    1. As a Confluence admin, navigate to Manage Add-ons page;

    2. Filter the add-ons per User-Installed;

    3. An Update button should show up in the mentioned add-on, click on it.

    4. For more information, please, check our Updating add-ons documentation.

Last modified on Nov 2, 2018

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