Usage Tracking Plugin and Mail Page Plugin Become Disabled Mysteriously

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Bundled plugins, like the Usage Tracking or Mail Page plugin, become disabled mysteriously. Logs contain messages like:

2010-05-17 19:19:13,618 INFO [main] [atlassian.plugin.manager.DefaultPluginManager] updatePlugin Updating plugin 'com.atlassian.confluence.ext.usage:0.12' to 'com.atlassian.confluence.ext.usage:0.13'
2010-05-17 19:19:13,619 INFO [main] [atlassian.plugin.manager.DefaultPluginManager] notifyPluginDisabled Disabling com.atlassian.confluence.ext.usage


A Confluence administrator has updated the plugin to a version which is listed as compatible, but which proves to be incompatible.

There is no need to upgrade bundled plugins. See Prevent bundled plugins from being upgraded for the improvement request.


  1. Uninstall the plugin from the Administration console.
  2. Restart Confluence. This will reload the plugin.

Last modified on Mar 30, 2016

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