User Directories link missing when using Tomcat 7

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On the confluence administration menu, the User Directories link do not appear under Users and Security session.


Confluence is running over Tomcat 7, which is not a supported environment for versions prior to 4.2.


Downgrade your Tomcat to a supported version such as Tomcat 6. After downgrading Tomcat, Confluence User Directories link should appear within the Confluence admin panel.

To downgrade Tomcat:

  1. Shutdown Confluence
  2. Download a compatible version of Tomcat and unzip it
  3. Copy the bin and lib folder from the unzipped folder into the <confluence install directory>
  4. Agree to overwriting all duplicate files
  5. Start Confluence
Last modified on Nov 2, 2018

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