When Creating an Inline Comment the Message "Could not save the comment" Appears
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
When creating an inline comment the message Could not save the comment appears.
The following appears in the
2017-04-21 08:28:13,000 ERROR [http-nio-8443-exec-45] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: Unexpected error -- referer: https://confluence.mycompany.com/pages/viewpage.action?pageId=12345678 | url: /rest/inlinecomments/1.0/comments | traceId: 369ce54081a42b82 | userName: 20556732 java.lang.RuntimeException: Unexpected error ... Caused by: javax.xml.transform.TransformerException: java.lang.RuntimeException: Namespace for prefix 'ri' has not been declared. ... Caused by: java.lang.RuntimeException: Namespace for prefix 'ri' has not been declared.
Confluence is being used with Wily Introscope Profiler with Java parameter
Wily Introscope Profiler inserts extra code to the JVM that uses the same XML namespace.
-javaagent:/path/to/wily/Agent.jar from the Java command line. This is usually in
setenv.sh or for Windows in the tomcat GUI.