Workbox notifications and Help menu icon on upper-right missing or appear as boxes

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

    

Summary

The Workbox and Help icon in the top right corner of Confluence is missing, or might appear as boxes.

Environment

Any Confluence version.

Diagnosis

  1. The Google Drive in Confluence app from Appfusion is installed in Confluence.
  2. The issue persist after all the steps mentioned in the KB below.

Solution

Disable or uninstall the Google Drive in Confluence app from the Manage Apps page.

Last modified on Feb 17, 2020

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