Active Directory Connector Validation Fails With Error "No matching response control found for paged results"

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Symptoms

When setting up an AD Connector, the following error is thrown while validating the settings:

FATAL [springframework.ldap.control.AbstractRequestControlDirContextProcessor] No matching response control found for paged results - looking for 'class javax.naming.ldap.PagedResultsResponseControl

The error message reported in the console:

There was a problem communicating with the LDAP server: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: 
[LDAP: error code 1 - 00000000: LdapErr: DSID-0C090627, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, vece\ufffd]; remaining name 'ou=Users,dc=domain,dc=com'

Cause

Unknown.

Resolution

Instead of using the full User DN to perform the Active Directory Connector bind, use the simplified DN format:

  • Full User DN: cn=John.Smith,cn=Users,dc=ad,dc=domain,dc=com
  • Simplified DN: John.Smith@ad.domain.com
Last modified on May 7, 2013

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