Connection to authentication server failed message when logging into Crowd after changing servers
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
The following appears in the UI when trying to log in:
Connection to authentication server failed. Please review the logs for more information
- The crowd.properties file was not updated when the Crowd Home Directory was migrated.
- Failed to login due to the http connection timeout.
- Edit the crowd.properties file in the root of the home directory.
modify the line
crowd.server.urlso that it points to your new Crowd server.
Please check this KB for the resolution.