Crowd 2.5 unable to be used after upgrading to JDK 1.7

Still need help?

The Atlassian Community is here for you.

Ask the community

This problem has now been resolved in Crowd 2.6.2.


Crowd 2.5 supports JDK 1.7. Yet, if Crowd is initially installed with JDK 1.6 and the JDK is upgraded to 1.7, then Crowd will not start, with errors stating that required plugins failed to initialize.


The following appears in the atlassian-jira.log:

[internal.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.atlassian.auiplugin], unsatisfied dependencies: Dependency on [(objectClass=com.atlassian.sal.api.ApplicationProperties)] (from bean [&applicationProperties]), Dependency on [(objectClass=com.atlassian.sal.api.message.I18nResolver)] (from bean [&i18nResolver])
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.auiplugin' has timed out
	at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(
	at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(
	at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$
	at java.util.TimerThread.mainLoop(
Detected an error (BundleException) enabling the plugin 'com.atlassian.crowd.crowd-sync-feedback' : Unresolved constraint in bundle com.atlassian.crowd.sync-feedback [11]: Unable to resolve 11.0: missing requirement [11.0] package; (&(>= [caused by: Unable to resolve 13.0: missing requirement [13.0] package; (&(package=javax.activation)(version>=<=].  This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see


When trying to access Crowd, the following screen appears :


Crowd was originally using JDK 1.6 but has been changed to use JDK 1.7.


Crowd was set up using JDK 1.6; hence all the caches store data regarding JDK 1.6. However, when the JDK was updated to JDK 1.7, the cache was still using data cached under 1.6, causing some inconsistency in the data.

This affects the performance of the instance, especially the plugins, which are unable to be started. This issue was resolved in CWD-2967 - Getting issue details... STATUS and released with Crowd 2.6.2


To resolve this, the caches have to be cleared. To do so, follow these steps :

  1. Shut down Crowd
  2. Clear your caches by navigating to your Crowd home directory and deleting these two folders : bundled-plugins and caches
  3. Startup Crowd
Last modified on Nov 2, 2018

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.