Crowd shows inactive users from Active Directory as active
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
Users in an Active Directory have been marked as inactive, but even after a successful sync, they still show up as 'active' in Crowd
Crowd integrated with an Active Directory instance, as a 'Connector' (non Delegated) directory.
Generate an LDIF from your Active Directory instance
- Check which field in Active Directory is being used to mark the user as 'inactive' vs 'active'.
Crowd bases the active/inactive flag upon the
UserAccountControl field. It is possible that you may be using a different field to set the status of users. This field is not currently customizable in Crowd, though there is a feature request for it.
Manually set users as 'inactive' in Crowd
- Ask your Active Directory team to begin using the