Crowd stops responding to requests on version 2.7.1

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Crowd hangs after the last screen of the setup process, and never presents the login screen. Crowd becomes unresponsive.

The following appears in the atlassian-crowd.log:

2014-03-21 19:02:13,438 localhost-startStop-1 ERROR [hibernate.tool.hbm2ddl.SchemaUpdate] HHH000319: Could not get database metadata
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Login failed for user 'testuser'.)
Caused by: java.sql.SQLException: Login failed for user 'testuser'. 


There's a bug raised for this issue: CWD-3769 - Getting issue details... STATUS


  • Change the token to be stored on memory instead of database:

    update cwd_property 
    set property_value='false'
    where property_name='';
  • Restart Crowd.

  • If the issue persists, delete the content of the cwd_token table. This will logout all users current logged in the Crowd instance.

    delete from cwd_token;
  • Restart Crowd
Last modified on Mar 30, 2016

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