Error When Browsing Users, Groups Or Roles For Active Directory

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The following error is logged in Confluence logs,

Caused by:
javax.naming.NamingException: [LDAP: error code 1 - 00000000: LdapErr: DSID-0C090627, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, vece


There are three possible causes:

  1. You are not using the correct FQDN or IP Address of the LDAP server.
  2. The password field is blank.
  3. When creating the LDAP Connector, the administrator clicked the Test Connection Button before saving the Connector.


  1. Make sure you use the IP address or FQDN (fully qualified domain name-- under Admin -> Directories -> Click on AD Directory -> Connector -> URL , or
  2. Ensure that the password field is not blank.
  3. Edit the connector settings and save the connector changes. There is a Crowd bug for this issue:  CWD-1763 - Getting issue details... STATUS




























Last modified on Feb 13, 2017

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