How to log into Crowd when the number of users for the license has been exceeded
This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.
Cannot log into Crowd due to having too many users.
Generate an evaluation license at https://my.atlassian.com and apply it. After reducing the number of users, reapply your Production license.
There is a request open to allow the admin user to still log in to reconfigure Crowd when the license has been exceeded:
Here are some tips on reducing the user count in Crowd: