How to log into Crowd when the number of users for the license has been exceeded

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This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.

 

Problem

Cannot log into Crowd due to having too many users. 

Resolution

Generate an evaluation license at https://my.atlassian.com and apply it. After reducing the number of users, reapply your Production license.

Related Content

There is a request open to allow the admin user to still log in to reconfigure Crowd when the license has been exceeded:

CWD-678 - Getting issue details... STATUS

Here are some tips on reducing the user count in Crowd:

How are Crowd Users Counted Towards the Application User Limit?

 

Last modified on Feb 4, 2017

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