How to log into Crowd when the number of users for the license has been exceeded
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
Cannot log into Crowd due to having too many users.
Generate an evaluation license at https://my.atlassian.com and apply it. After reducing the number of users, reapply your Production license.
There is a request open to allow the admin user to still log in to reconfigure Crowd when the license has been exceeded:
Here are some tips on reducing the user count in Crowd: