OpenLDAP only synchronizes 500 user

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.


Crowd only limit the synchronization of users from OpenLDAP to 500 users

The following appears in the atlassian-crowd.log during synchronization 

2017-11-17 10:29:52,384 Caesium-2-2 INFO [directory.ldap.cache.RemoteDirectoryCacheRefresher] found [ 500 ] remote users in [ 16 ms ]


Check if the olcSizeLimit has been set


Ensure that that the olcSizeLimit has been set to a number bigger than the number of users being synchronized

cat > sizelimit.ldif 
dn: cn=config
changetype: modify
replace: olcSizeLimit
olcSizeLimit: 10000

ldapmodify -Q -Y EXTERNAL -H ldapi:/// -f sizelimit.ldif

Last modified on Dec 27, 2017

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