Setup Wizard Fails Due to Incompatible MySQL Driver

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After starting up Crowd for the first time on a new install, Crowd errors out during the setup wizard with the following error:

Could not update found application: crowd

No errors are logged in the atlassian-crowd.log file:

2009-03-23 13:44:17,091 http-8095-Processor25 INFO [console.action.setup.SelectSetupStep] Current setup step is /console/setup/finishsetup.action
2009-03-23 13:44:17,354 http-8095-Processor25 INFO [atlassian.crowd.upgrade.UpgradeManagerImpl] Running upgrade task for build - 1: Sets the server id in the crowd.cfg.xml if one has not been set
2009-03-23 13:44:17,355 http-8095-Processor25 INFO [atlassian.crowd.upgrade.UpgradeManagerImpl] Running upgrade task for build - 2: Removing cache time property from the database
2009-03-23 13:44:17,357 http-8095-Processor25 WARN [] Failed to find Property with name: '1' to remove


The issue is caused by an incompatible MySQL driver.


  • Check the version of the MySQL JDBC Driver. Users have reported an issue with MySQL driver version 3.0.X causing this problem.
  • We couldn't find any further issues with MySQL driver version 3.1.12, so please try that MySQL driver version.

Last modified on Feb 26, 2016

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