Unable to download Crowd plugins: "This version of Crowd is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

 

Summary

The following issues appear on the Manage apps / Manage Add-ons page:

  • Unable to download any apps.

  • Getting the following error message: "This version of Crowd is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."

Environment

Crowd Server or Data Center 4.1.3 (it may happen with other unofficial releases)

Diagnosis

Ensure the Crowd version that you installed is listed as an official release in Crowd Release Notes

Cause

  • The version of Crowd is too new (EAP versions).
  • The version of Crowd has been withdrawn.
  • The version of Crowd was an internal release.

Solution

Upgrade to the next available version or manually install the desired plugin via Installing Marketplace apps -Installing by file upload


Last modified on Nov 3, 2020

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