End of support announcements
This page contains announcements of the end of support for various platforms and browsers used with Jira. These are summarized for upcoming Jira releases in the table below. Please see the following sections for the full announcements.
End of support matrix for Jira
The table below summarizes the end of support announcements for upcoming Jira releases.
Platform/Functionality | Jira end of support |
---|---|
Built-in importers | From Jira 8.4 (announcement) |
32-bit installers | From Jira 8.2 (announcement) |
JCDN dark feature | From Jira 8.2 (announcement) |
Why is Atlassian ending support for these platforms?
Atlassian is committed to delivering improvements and bug fixes as fast as possible. We are also committed to providing world class support for all the platforms our customers run our software on. However, as new versions of databases, web browsers, etc, are released, the cost of supporting multiple platforms grows exponentially, making it harder to provide the level of support our customers have come to expect from us. Therefore, we no longer support platform versions marked as end-of-life by the vendor, or very old versions that are no longer widely used.
End of support for several built-in importers
Announced April 2019
Jira allows you to import data from other issue trackers, like Asana, Bugzilla, or Pivotal Tracker. These imports are handled by the Jira Importers plugin, which is bundled with Jira and can be accessed by going to > System > External System Import.
In Jira 8.4, we will remove import paths that are dedicated to specific issue trackers, leaving only generic paths that let you import data in the CSV and JSON format. You won’t be able to go through a customized import path for e.g. Asana or Pivotal Tracker, but if these applications (and any other) allow to export data into CSV/JSON, you will still be able to import it to Jira.
Here’s a list of applications and import paths that will be removed from External System Import in Jira 8.4:
- Importing data from Excel
- Importing data from Bitbucket
- Importing data from Github
- Importing data from Asana
- Importing data from TFS or Visual Studio
- Importing data from Rally
- Importing data from VersionOne
- Importing data from YouTrack
- Importing data from Axosoft
- Importing data from Pivotal Tracker
- Importing data from Bugzilla
- Importing data from FogBugz On Demand
- Importing data from FogBugz for your Server
- Importing data from Mantis
- Importing data from Trac
- Importing data from Redmine
End of support for 32-bit installers
Announced April 2019
The 32-bit installers have been removed in Jira 8.2. If you need to stick to 32-bit systems, you can still install Jira by using the zip/tar.gz
archives, as described here.
Removing Jira CDN dark feature
Announced April 2019
The unsupported Jira CDN dark feature jira.fixed.cdn.enable
and system property jira.fixed.cdn.prefix
will be removed in an upcoming Jira version. We recommend you turn off this dark feature, and remove it and the system property from your setenv.sh
or setenv.bat file.
At the same time of removing this dark feature, we'll replace it with official CDN support for Jira Data Center, so stay tuned for details.