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  • ArrayIndexOutOfBoundsException error when creating a new board using Oracle
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Symptoms

JIRA Agile shows an error when trying to create a new board for an existing project and the board is not created.

The following appears in the atlassian-jira.log:

2014-11-20 12:00:00,412 http-bio-8080-exec-2 ERROR user@domain.com 768x209x1 aaaaaa 0:0:0:0:0:0:0:1 /rest/greenhopper/1.0/rapidview/create/presets [web.rapid.view.RapidViewResource] Unable to complete GreenHopper REST method 
java.lang.ArrayIndexOutOfBoundsException: 9
	at oracle.jdbc.driver.OracleSql.computeBasicInfo(OracleSql.java:950)
	at oracle.jdbc.driver.OracleSql.getSqlKind(OracleSql.java:623)
	at oracle.jdbc.driver.OraclePreparedStatement.<init>(OraclePreparedStatement.java:1212)
	at oracle.jdbc.driver.T4CPreparedStatement.<init>(T4CPreparedStatement.java:28)
	at oracle.jdbc.driver.T4CDriverExtension.allocatePreparedStatement(T4CDriverExtension.java:68)
	at oracle.jdbc.driver.PhysicalConnection.prepareStatement(PhysicalConnection.java:3140)

Cause

The Oracle JDBC driver version is incorrect. As stated in the Supported Platformsyou need to use a 11.2.x version in order to get JIRA working properly.

Resolution

  • Upgrade the JDBC driver to a supported version.

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