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  • Creating an Issue in JIRA Agile displays a TypeError
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Problem

When an issue is created in JIRA Agile that is outside of the scope of the board filter, with the Issue Templates for JIRA plugin installed the below error is thrown in the browser:

Details
Exception: Uncaught TypeError: parent.hasAttribute is not a function
Resource: http://orion-pax.office.atlassian.com:60647/jira647/s/45a53ae45a6cdd5f3739a48d1fcc7fb0-CDN/en_USvqgcms/64022/20/cbd219ecd944a9971c25dea5519ed8a4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,atl.general,jira.project.sidebar,jira.global,jira.general/batch.js?jaguser=true&jag_disabled_marketing=true&locale=en-US&isAdmin=true&jag=true
Line: 134811
Column: 24
Exception: Uncaught TypeError: Cannot read property 'length' of null
Resource: http://orion-pax.office.atlassian.com:60647/jira647/s/45a53ae45a6cdd5f3739a48d1fcc7fb0-CDN/en_USvqgcms/64022/20/cbd219ecd944a9971c25dea5519ed8a4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,atl.general,jira.project.sidebar,jira.global,jira.general/batch.js?jaguser=true&jag_disabled_marketing=true&locale=en-US&isAdmin=true&jag=true
Line: 149968
Column: 21
Environment
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.89 Safari/537.36

Diagnosis

Environment

  • The Issue Templates for JIRA plugin is installed, version 4.4.5 or lower.

Diagnostic Steps

  • This will only occur when creating an issue in the JIRA Agile board that would not appear on the board.

Cause

There is a bug in the Issue Templates for JIRA plugin.

Resolution

Upgrade the Issue Templates for JIRA plugin to 4.4.6 or higher, as this is fixed in the release notes for Issue Templates 4.4.6. If unable to do this, disabling the plugin will prevent the error from occurring.

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