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  • Exception: ReferenceError: moment is not defined is thrown when accessing Agile Boards
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Problem

When accessing Agile -> View All Boards, the following error is displayed:

 

 

Cause

The "Epic Link" custom field was wrongly mapped to custom field that is not Epic Link (in this case, it was mapped to the Account custom field from Tempo Plugin):

SELECT entity_name, property_key, propertyvalue, cf.cfname, cf.customfieldtypekey 
  FROM propertynumber ref, propertyentry, customfield cf
 WHERE propertyentry.id=ref.id
   AND propertyvalue = cf.id 
   AND property_key like 'GreenHopper.EpicLink.Default.customfield.id';

Resolution

You will need to manually associate the correct custom field in the database. Please backup your instance before proceeding.

update propertynumber 
   set propertyvalue = (select id 
                          from customfield 
                         where cfname = 'Epic Link') 
 where id = (select id 
               from propertyentry 
              where property_key like 'GreenHopper.EpicLink.Default.customfield.id');

After that, restart JIRA and the Manage Boards page should open up normally.

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