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  • Exception: TypeError: m is undefined
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Symptoms

An error message similar to this one appears when trying to access work mode on an scrum board in JIRA Agile:

"Exception: TypeError: m is undefined
Resource: http://jira.customer.com/s/d41d8cd98f00b204e9800998ecf8427e/en_UKlq5i7c-1988229788/6160/4/d7d6c5f618773f6e63b9c4cf3babac0d/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.global,gh-rapid/batch.js
Line: 9804"

Cause

This error can be caused by indexing issues in JIRA.

Resolution

  • Perform a full, locking re-index in JIRA.

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