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  • How to prevent issues created on the agile board from having resolved date set
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Symptoms

Issues created on the planning mode of a scrum board are being fired off with the resolved date field set up. The issue counts towards "resolved issues" in the project overview.

Cause

This is happening due to a bug in JIRA Agile (GHS-11129).

Workaround

To prevent this from happening the Resolution field must be cleared by setting a post-function inside the Create issue transition in the workflow associated with the targeted project.

  1. The function to use is Update Issue.
  2. The field to use is Resolution.
  3. The value to choose is None.

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