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  • Starting Sprint results in date exception
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Symptoms

Starting a Sprint in GreenHopper results in the following (or similar) message in your web browser:

Attached the exception message from FireFox:
An error occurredHide…
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details
Exception: Date.parseDate(A, GH.Dialogs.StartSprintDialog.dateTimePickerFormat) is undefined
Resource: http://jira.com/s/en_USjw4q0i-418945332/843/2/f556e425927ac1539ddfc23e5635c95f/_/download/contextbatch/js/gh-rapid/batch.js
Line: 1345
Environment
Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
  • The Sprint does properly starts, the problem is simply this exception message being displayed

Diagnosis

You have GreenHopper and the JIRA Timesheet Plugin v2.3.12 installed.

Cause

This is a user-interface error where the javascript being displayed for both plugins are conflicting with one another.

Resolution

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