Child pages
  • Your issue XXX has been created but is not currently visible on the Rapid Board
Skip to end of metadata
Go to start of metadata

Symptoms

Creating issue on the Rapid Board gives the following notification on the bottom of the screen.

Your issue XXX has been created but is not currently visible

Diagnosis

The following steps were done to reproduce this behavior:

  • We have two projects Test and Test 2

  • Create a Scrum Rapid Board with Test (only Test) as the Projects

 

  • The Scrum Rapid Board is created

 

  • Click on the Create Issue button. (Take note that we are creating issue in Test 2)

 

  • The message is shown below the board

 

  • The reason being the Filter Query only includes Test and not Test 2

 

Cause

The Filter Query does not include the project that you were trying to create issue at. In this example, it only includes Test and Test 2 is not present.

Resolution

  1. Create a new Rapid Board that includes the respective Projects to ensure that the notification message does not appear on the Rapid Board.

  2. Ensure that the Sprint custom field is set to Global Context to reflect the changes on all the projects that you have in your instance. If you set it to only certain projects, then it will cause the notification message to appear.
Help us improve!
Unknown macro: {kbsurvey}