In order to create links in JIRA OnDemand to point to other applications, the fields where links are created must use the Wiki Style Renderer, e.g. the Comment and Description fields of your project's JIRA issues.
- Choose > Projects.
- Select the project that contains the fields you need to configure.
- On the JIRA project configuration page, go to the Fields section.
- On each filed where you will create links, click the Renders link.
- From the Active Renderer drop-down, select Wiki Style Renderer.
If the field configuration applies to multiple projects and you don't want other projects to be affected by the change, copy the referenced Field Configuration Scheme and associate your project with the new field configuration before changing the settings.