An external user is a user who does not have access to your company email domain, but who you allow to access your Atlassian OnDemand site, for example. e.g. a client, contractor, or remote worker.
- Users who have Google Apps accounts, but who do not have access rights to your email or business login details.
- Users who don't have a Google ID because they have email accounts on domains other than Google.
External user accounts are created as OnDemand users.
For more information, please see: