Bamboo fails to start: Unable to enable plugin
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Bamboo fails to run as a Windows service, whereas it works properly from the command line through BambooConsole.bat. The logs show errors while enabling plugins.
Environment
Bamboo running as a Windows service.
Diagnosis
The logs show this:
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2012-07-02 11:13:12,857 ERROR [WrapperSimpleAppMain] [PluginEnabler] Unable to enable plugin com.atlassian.activeobjects.bamboo.spi
com.atlassian.plugin.osgi.container.OsgiContainerException: Cannot start plugin: com.atlassian.activeobjects.bamboo.spi
at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:445)
at com.atlassian.plugin.impl.AbstractPlugin.enable(AbstractPlugin.java:237)
at com.atlassian.plugin.impl.AbstractDelegatingPlugin.enable(AbstractDelegatingPlugin.java:215)
at com.atlassian.plugin.manager.PluginEnabler.actualEnable(PluginEnabler.java:114)
...
Caused by: org.osgi.framework.BundleException: Unresolved constraint in bundle com.atlassian.activeobjects.bamboo.spi [21]: Unable to resolve 21.0: missing requirement [21.0] package; (&(package=javax.sql)(version>=0.0.0.1_006_JavaSE)(version<=0.0.0.1_006_JavaSE))
at org.apache.felix.framework.Felix.resolveBundle(Felix.java:3409)
at org.apache.felix.framework.Felix.startBundle(Felix.java:1709)
at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:905)
at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:892)
at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:417)
... 27 moreCause
An unsupported JDK gets picked up, and hence the plugins can't be enabled.
Solution
Please verify if the JDK got changed on your machine and if the correct JDK gets picked up. Do you have your JAVA_HOME set up? If you have multiple JDKs and want to choose the one that Bamboo should use, you can edit the file conf/wrapper.conf and make changes to the line wrapper.java.command=java. An example is wrapper.java.command=C:\Program Files\Java\jdk1.6.0_35\bin\java
In addition, you might want to confirm that you are using a local user and that this user is allowed to run services as per this document: https://confluence.atlassian.com/display/BAMBOO/Running+Bamboo+service+on+Windows+as+the+local+user
Also, please verify that there are no file permission issues.
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