How to make Bamboo reports show historical data post upgrade
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After upgrading Bamboo, the result of the reports generation is not showing any data from builds prior to the upgrade.
The build history exists in Bamboo database but is not showing up in the report output. In some cases the reports are completely blank regardless of the type of filter that's selected for the "Group By" or "date Filter".
There have also been scenarios that the result is blank when entering a specific date range, but shows only after upgrade data when other date filters are selected.
Environment
This issue was seen in Bamboo 5.1.3
Solution
Bamboo build results data should be optimised for search-intensive operations (e.g. reports) to work correctly.
Shut down Bamboo
Delete cache and index files in these folders
* <bamboo-home>/caches/ * <bamboo-home>/index/ * <bamboo-home>/jms-store/
Start Bamboo again and run a full re-index
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