Viewing editUsers page under Administration throws Freemarker exception

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Symptoms

Unable to view/edit users due to this exception:

==> ${userInfo.name} [on line 38, column 13 in admin/user/viewPaginatedUsers.ftl]
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Java backtrace for programmers:
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freemarker.core.InvalidReferenceException: Expression userInfo is undefined on line 38, column 15 in admin/user/viewPaginatedUsers.ftl.
at freemarker.core.TemplateObject.assertNonNull(TemplateObject.java:124)

Cause

This exception occurs in Bamboo when LDAP is integrated and the LDAP user does not have full names assigned.

Resolution

If you have LDAP integrated, ensure users have Full Names assigned.

Last modified on Jun 26, 2013

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