How to install a specific version of the Jira Cloud Migration Assistant

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

When running the Jira Cloud Migration Assistant (JCMA) to migrate from Server to Cloud, sometimes you need to install a specific version of the addon, or Atlassian Support is asking you to downgrade the JCMA version.

Environment

This message applies to Jira Cloud Migration Assistant (JCMA).

  • From Server to Cloud

Solution

  1. Uninstall the current version of Jira Cloud Migration Assistant.

  2. Navigate to ${JIRA_URL}/secure/admin/jira/views/SiteDarkFeatures!default.jspa

  3. Add the following dark feature:

    1 com.atlassian.jira.migration.skip.app.outdated.check
  4. Download the Jar file for the version you want to install by browsing to JCMA Version History

  5. Navigate to General Configuration > Manage apps.

  6. Choose Upload app.

  7. Locate the file then click Upload.

  8. Wait for it to finish installing, and that's it.

Updated on March 7, 2025

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