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When you upgrade or renew your Confluence license, you will receive a new license key. You will need to update your Confluence installation with the new license key.

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You can access your license key via http://my.atlassian.com

On this page:

Updating your License Details

To update your Confluence license,

  1. Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
  2. Go to the Confluence 'Administration Console'. To do this:

    • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
    • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  3. Click 'License Details' under the heading 'Administration in the left-hand panel.
  4. Enter your new license details into the 'License' field and click the 'Save' button.

(info) If you are running a Confluence cluster, you will need to:

  • Update each server's Confluence license separately.
  • Ensure that the new license has enough nodes to cover all servers that are currently running in your cluster. (To check the number of active servers in your cluster, see the Cluster Administration page.)



Screenshot : License Details

Viewing your License Details

The 'License Details' page tells you:

  • How many users your Confluence instance is licensed to support, and how many are currently registered.
    Note: The number of registered users only includes users who have 'can use Confluence' permission. Deactivated users are not included.
    Click the 'Refresh' button to make sure you see the latest count.
  • What type of license you have (e.g. Commercial, Academic, Community).
  • How much time remains in your one-year support and upgrades period (for full licenses) or 30-day trial (for trial licenses).
  • Your server ID, which:
    • is generated when you install Confluence for the first time
    • exists for the life of the Confluence instance
    • survives an upgrade
    • is held in the database
    • is not bound to a specific license
    • is the same for all servers in a cluster.

To view the details of your Confluence license,

  1. Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
  2. Go to the Confluence 'Administration Console'. To do this:

    • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
    • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  3. Click 'License Details' under the heading 'Administration in the left-hand panel.

Downgrading your Confluence License

If you need to downgrade your Confluence license to one which allows fewer users, please make sure first that your new license covers your current user base.

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