Cannot Delete Attachments with Special Characters in the Name
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
This was encountered in Confluence 4.2.8. If this happens to a newer version of Confluence, please create a support request in https://support.atlassian.com/customer/home to get assistance.
Upon trying to delete a file nothing happens, or the page refreshes and everything is untouched.
Cause
This is due to non-ASCII characters in the filename, such as 'Ⅲ' or other special characters.
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